jl711 Privacy Policy

1. Introduction

1.1 This Privacy Policy ("Policy") describes how jl711 ("jl711," "we," "us," "our") collects, uses, stores, and discloses personal information about users ("you," "Player") of the jl711 Casino platform accessible at jl711.app.

1.2 jl711 is committed to protecting the privacy and personal data of all players in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

1.3 By registering an account on jl711 or otherwise using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, please do not use the jl711 platform.

1.4 This Policy should be read together with jl711's Terms & Conditions, which govern your use of the platform.

2. Personal Data We Collect

2.1 Registration Data. When you create a jl711 account, we collect: full name, date of birth, email address, mobile number, and residential address. This information is required to verify your identity, confirm your eligibility to play, and comply with our Know Your Customer (KYC) obligations.

2.2 Identity Verification Documents. To comply with anti-money laundering (AML) regulations and to verify your age and identity, jl711 may collect copies of government-issued Philippine identification documents (e.g., PhilSys ID, passport, driver's license), proof of address, and proof of payment method.

2.3 Financial Data. We collect information about your deposits, withdrawals, and transaction history on the jl711 platform. We do not store full payment card numbers. GCash and PayMaya transactions are processed through their respective secure payment gateways.

2.4 Gaming Activity Data. We collect records of your gaming sessions, including games played, bets placed, wins and losses, session duration, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.

2.5 Technical Data. We automatically collect certain technical information when you access jl711, including: IP address, device type and operating system, browser type and version, referring URLs, and session timestamps. This data helps us maintain platform security and improve performance.

2.6 Communications Data. If you contact jl711 customer support, we retain records of those communications, including chat transcripts and email correspondence, to resolve disputes and improve our service.

3. How We Collect Your Data

3.1 Directly from You. Most personal data is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.

3.2 Automatically. Technical data is collected automatically through cookies, web beacons, and server logs when you access and use the jl711 platform. See Section 8 for more information about our use of cookies.

3.3 From Third Parties. jl711 may receive personal data from third-party identity verification providers, payment processors (GCash, PayMaya, Philippine banks), and fraud prevention services in connection with the operation of the platform.

4. How We Use Your Personal Data

4.1 jl711 uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jl711 player account;
• Identity Verification: To verify your age, identity, and eligibility to use the platform in compliance with Philippine law;
• Payment Processing: To process deposits, withdrawals, and refunds via GCash, PayMaya, and Philippine bank transfers;
• Regulatory Compliance: To comply with AML obligations, PAGCOR requirements, and other applicable Philippine regulations, including reporting obligations;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion and limit-setting tools;
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance;
• Platform Security: To detect, prevent, and investigate fraud, cheating, money laundering, and other prohibited activities;
• Service Improvement: To analyze platform usage, improve game offerings, and enhance the overall player experience;
• Marketing Communications: To send you promotional offers and updates about jl711, subject to your communication preferences. You may opt out at any time.

5. Legal Basis for Processing

5.1 jl711 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications;
• Contractual Necessity: Where processing is necessary to perform our obligations under the Terms & Conditions you have agreed to, including account management and payment processing;
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including AML obligations and PAGCOR requirements;
• Legitimate Interests: Where processing is necessary for jl711's legitimate interests, such as fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.

6. Data Sharing & Disclosure

6.1 jl711 does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating the jl711 platform, including payment processors (GCash, PayMaya, Philippine banks), identity verification providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only as instructed by jl711 and in accordance with applicable privacy laws;
• Regulatory Authorities: With PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where required by law or regulation;
• Law Enforcement: With law enforcement agencies where jl711 is legally compelled to disclose information, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity;
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jl711's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6.2 jl711 will not share your personal data with any third party for that party's own marketing purposes without your explicit consent.

7. Data Retention

7.1 jl711 retains your personal data for as long as your account is active and for such additional period as is required by applicable Philippine law and regulation. In particular:

• Account and KYC data is retained for a minimum of five (5) years following account closure, in compliance with AML regulations;
• Transaction records are retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications are retained for three (3) years;
• Technical and log data is retained for up to twelve (12) months.

7.2 When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jl711 will securely delete or anonymize that data.

8. Cookies & Tracking Technologies

8.1 jl711 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how the platform is used.

8.2 jl711 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These cannot be disabled as they are required for account login, session management, and security;
• Performance & Analytics Cookies: Help us understand how players use jl711 so we can improve performance and game offerings. Data collected is aggregated and anonymized;
• Functional Cookies: Remember your preferences such as language settings and game display options to provide a more personalized experience.

8.3 You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl711 platform.

9. Data Security

9.1 jl711 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• TLS/SSL encryption for all data transmitted between your device and jl711 servers;
• Encryption of sensitive stored data including identity documents and financial records;
• Access controls limiting data access to authorized personnel on a need-to-know basis;
• Regular security assessments and penetration testing of the jl711 platform;
• Secure data centers with physical access controls.

9.2 While jl711 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jl711 account credentials. Please notify jl711 immediately if you suspect any unauthorized access to your account.

9.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jl711 will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act.

10. Your Data Subject Rights

10.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl711:

• Right to be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Policy;
• Right of Access: The right to request a copy of the personal data jl711 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

10.2 To exercise any of these rights, please contact jl711's data protection team at [email protected]. We will respond to all data subject requests within fifteen (15) days as required by Philippine law.

11. Children's Privacy

11.1 The jl711 platform is strictly for persons aged 21 years and above. jl711 does not knowingly collect personal data from persons under the age of 21. If jl711 becomes aware that personal data has been collected from a person under 21, that account will be immediately suspended and the data deleted.

11.2 If you believe that a minor has registered on jl711, please contact us immediately at [email protected] so that we can take appropriate action.

12. Changes to This Privacy Policy

12.1 jl711 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the jl711 platform at least 7 days before the changes take effect.

12.2 The "Last Updated" date at the top of this Policy indicates when it was most recently revised. Your continued use of the jl711 platform after the effective date of any revision constitutes your acceptance of the updated Policy.

13. Contact & Data Protection Officer

13.1 If you have any questions, concerns, or requests regarding this Privacy Policy or jl711's data practices, please contact our data protection team:

13.2 You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines at privacy.gov.ph if you believe your data privacy rights have been violated.